At KedaiViral Online, customer satisfaction is our priority.
Returns
Products may be returned within 7 days of receiving the order if:
- The item is defective.
- The wrong item was received.
- The item was damaged during shipping.
Non-Returnable Items
We do not accept returns for:
- Used products.
- Products damaged due to misuse.
- Items returned after 7 days.
Refund Process
Once the returned item has been inspected and approved, refunds will be processed within 7–14 business days.
Refunds will be made using the original payment method whenever possible.
Contact
For return requests, please contact:
WhatsApp:
+60 19-656 1460